Care on your terms, in the home you love

We can usually arrange 24-hour live-in care within 24 hours, and emergency care in as little as 2–5 days from your care assessment. Call 01784 697000 and we’ll tell you what we can put in place for your situation.

The cost depends on the type of care, how many hours or visits you need and when they happen (for example nights and weekends). After your free assessment we explain the costs of your care package clearly, before anything starts.

You can ask your local council’s adult social care team for a free care needs assessment. If you are eligible, the council will also carry out a financial assessment to decide how much it will contribute. In our area this is Surrey County Council, the Royal Borough of Windsor and Maidenhead, Slough Borough Council or Buckinghamshire Council, depending on where you live.

Yes. All our carers go through a robust recruitment process including an enhanced DBS check, and complete the Care Certificate, moving and handling and specialist training before working unsupervised.

With live-in care, a fully trained carer lives with you in your own home and supports you day and night, so you keep your routine, your home, your pets and your community. In a care home you move into a shared setting with staff caring for many residents.

Yes. In an emergency we can put waking nights, sleepovers or 24-hour live-in care in place so your loved one can come home from hospital and recover at home, subject to approval by the hospital discharge team.